Not the worst but certainly not the best - Anonymous employee Rakuten Employee Review

2.0
Sep 29, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to hire a lot of foreigners, even for the Japanese office - interesting people from all over. Offers training if you are hired as a new grad, so you can pick up some very useful skills if you get assigned to the right department.

Cons

Atmosphere tends to depend on the department and team you are assigned to, but for the most part, very Japanese and top-down despite the global PR. Most senior employees are still struggling with English and not very understanding of where international hires are coming from.

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5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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