Rakuten reviews

3.6

71% would recommend to a friend

(3,534 total reviews)
avatar

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

In the Marketing division, the culture is very family-friendly. When my children were sick and I needed to leave to care for them, management was understanding and accommodating, with no pushback. I can’t speak for the entire company, but this was consistently true in my team.

Cons

As a large corporation, there are many approval layers. Depending on the department, moving initiatives forward can be slow, and business units often operate in silos, which makes cross-functional projects challenging.

3.0
Nov 17, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

All good here no concern

Cons

Depends on team managers are not good.

3.0
Nov 15, 2025
Recommend
CEO approval
Business Outlook

Pros

It's difficult to provide a single, overarching description of how our teams operate and their performance levels, as each team functions with its own distinct methodology and standards. Consequently, our interview processes also vary significantly from team to team

Cons

Engineers should also be involved in rakuten mobile sales

Viewing 151 - 153 of 3,534 Reviews

Glassdoor has 4,186 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.