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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,534 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      4K reviews
      3.0
      Aug 29, 2014

      Long hours. Very tiring. Hard to get promoted because "no one gets promoted"

      Bu new grad
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free breakfast and lunch (Lunch is tasty). A lot of smart and global-minded douki. A lot of them will become your very good friends. Tokyo is a fun city for young people. Free japanese class provided by the company during work hours if you need to improve your japanese.

      Cons

      Power harassment from upper level. Very long hours (Leaving at 10pm-12pm two three times a week is totally normal) Really hard to get promoted. Miscommunication in the company because of language barrier. Random haizoku (job assignment) after training so a lot of new graduate don't enjoy what they do. Not much transparency (vertically and horizontally)

      1.0
      Jul 6, 2014

      Don't work here, it doesn't deserve a single star

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only pros were the people and the perks before, but both are gone now.

      Cons

      No perks, ridiculous hours, not much vacation, terrible management, no standards, bad practices, clients that hate the company, untrustworthy HR, high employee turnover, bad projects, favoritism, language barriers caused by management who do not understand US English, terrible office with not enough conference rooms and no privacy, lies, deception, no growth, no challenges...the list can go on, the worst company you could ever work for.

      1.0
      Jul 29, 2021

      No culture

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Decent salary - Some (very little) stock options and equity - Nothing much more.

      Cons

      - Extreme, extreme, extreme bureaucracy - US Team makes no decisions, whatsoever. Goes through bureaucratic process that takes months - Only people from India can thrive. If you are not from India, they get rid of you. Racism.

      Viewing 148 - 150 of 3,534 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,186 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.