Rakuten reviews

3.6

71% would recommend to a friend

(3,534 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Feb 14, 2017

Avoid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you're in management, you can take credit for other people's work. If you're not in management, no one really cares what you do anyway or they don't have a clue. If you want to join the company, best to work at the subsidiaries; at least they seem to know what they are doing and the culture is a lot healthier.

Cons

Seriously, avoid this place unless you don't care about making any difference. Huge turnover at all levels. Management don't seem to care either and hr has zero people skills and are just paper pushers.

1.0
Jan 10, 2017

Orange County Office Closing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart and hard-working employees Laid back environment Nice location

Cons

Executives can't or won't give direction Politics... way too much politics and secrets Open office area means no privacy Nothing gets done Orange County office shutting down so most of the people won't be working here for long. So no job growth here.

2.0
Dec 12, 2016

Eh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Many competent smart colleagues - Collaborative working relationships with other offices - Very little micro-management (as most employees have full plates and are already spread thin)

Cons

- High turnover (expect to work among a revolving door of management and executives) - Complicated office politics - Little diversity and very, very few women, particularly at the top

Viewing 142 - 144 of 3,534 Reviews

Glassdoor has 4,186 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.