Avoid - Anonymous employee Rakuten Employee Review

1.0
Feb 14, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you're in management, you can take credit for other people's work. If you're not in management, no one really cares what you do anyway or they don't have a clue. If you want to join the company, best to work at the subsidiaries; at least they seem to know what they are doing and the culture is a lot healthier.

Cons

Seriously, avoid this place unless you don't care about making any difference. Huge turnover at all levels. Management don't seem to care either and hr has zero people skills and are just paper pushers.

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5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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