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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,534 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.3

      Compensation and benefits

      3.0

      Senior management

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Oct 16, 2017

      Not for talented people

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Free Lunch/Breakfast. * Company is in a good location. * Rakuten as a Company is great.Good if you get to work in Japan center. * Good work-life balance

      Cons

      I could see a lot of fake reviews here. This is not a place for ambitious talents! * The top management keeps changing and it's not strong enough to keep the reputatation of Rakuten * Tech leads and Development managers are not Technically sound. * The managers and Technical leads are not ready to take responsibilities.They just dump on the heads of others and enjoy their life. * Hell of internal politics. Good rapport with your manager is the key to success here. * Lot of great talents have left the company due to this. * No proper policies and it keeps changing. * Nobody responds to your concerns.

      1.0
      Sep 6, 2017

      Terrible company…dont evem try

      Marketing associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free meal (eventhough kitchen ppl there gets angry if you take too much)

      Cons

      -Full of domestic and passive minded people. This is the reason they cant never win over Amazon, Google, Expedia etc -I had 108 doukis when I joined on 2013 and less than 10 are working there now. Most of them were global talents. Extremely high turnover rate.

      2.0
      Jun 1, 2017

      Good start but now going down slide in new management

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      japanese teams are highly cooperative very process oriented open culture in both bangalore and japan teams got to learn lots of new technologies being in the development team. my team lead was very good on mobile technology stack

      Cons

      all of top management is new here lacks ethics and integrity my manager told me they are forcing ppl to write good reviews online. for every _ve review you will see 3-4 +ve reviews that are coming. no long term thinking. hire ppl and then think where to make them work much of new staff is pulling in from new management's older companies due to lay offs or company closure

      Viewing 139 - 141 of 3,534 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,185 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.