Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (471) , Senior Software Engineer (176) , Applications Engineer (127) , Product Manager (93) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 243 reviews)); "Nothing much great to mention here apart from free food and few free biscuits in pantry." ((in 214 reviews)); "People are nice in my department" ((in 187 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 128 reviews)); "Free meals and snacks" ((in 99 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 273 reviews)); "Management is bad and HRs are not friendly." ((in 195 reviews)); "Some groups have very high attrition for senior managers due to lack of clarity of role." ((in 134 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 43 reviews)); "Bad upper management." ((in 32 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

Rakuten reviews

3.6

71% would recommend to a friend

(3,534 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,534 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews

1.0

May 30, 2018

No growth, move slow and very bad management

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

food and office is very nice.

Cons

A senior VP will micro manage a software engineer and get him fired regardless of his performance and endorses from managers/team lead. Everything goes super slow, develop -> test ->deploy would take up to half year , and the reason is just to be "safe"

1.0

Mar 8, 2018

Don't do it. You'll regret it.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Free food and snacks - Commuting benefits - Standing Desks - Free Parking (in San Mateo)

Cons

- Uneducated, Temperamental Leadership - Under-Market Compensation - Owned By Rakuten: 1.5 rating review (on Glassdoor) -- *this is who you're really working for... - No set goals or paths for promotions/growth With all of the opportunities in the Bay area, do yourself a favor and stay clear of this organization. There are too many better opportunities and you will want to leave within a year.

3.0

Dec 14, 2017

Blooming US HQ in San Mateo with its own problems

Director

Recommend

CEO approval

Business Outlook

Pros

- Great and friendly crowd. Refreshing after already 10+ year in the Silicon Valley - Great opportunity for the Rakuten USA to expand aggressively in the US

Cons

- Silo'ed business units focused on their own P&L without much regional collaboration - Cultural misfit of Japan vs US (e.g., no work from home policy) - Benefits and Perks are below average vs other companies - Disparate offices make meeting and working logistics harder

Viewing 136 - 138 of 3,534 Reviews

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Reviews by job title

No growth, move slow and very bad management

Don't do it. You'll regret it.

Blooming US HQ in San Mateo with its own problems

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