Rakuten reviews

3.6

71% would recommend to a friend

(3,534 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Jul 16, 2013
Recommend
CEO approval
Business Outlook

Pros

Opportunity to learn new technologies, but they seem to be gambling too much by only using newer technologies. NoSQL + Node.js + Buzzword bull. They seem to be more concerned with buzzword compliance that using proven technologies.

Cons

They claim to have more than 20 million subscribers, but with their platforms being essentially legal adware/spyware tools, most of the subscribers are not acquired voluntarily. One assumes most of Freecause.com’s subscribers don’t even acknowledge what Freecause is, who their clients and sponsors are, or that they are individually subscribed to a marketing list created by Freecause, which is used to strictly create revenue streams for third parties (and of course themselves), via annoying, malicious tools. Seems to be run by a CTO that has unresolved childhood issues where he must feel authoritative. That may work in other countries, but this is the US.

1.0
Feb 10, 2022

Rakuten Mobile - The WORST EVER

Recommend
CEO approval
Business Outlook

Pros

The only reason why I waited this long to write is a review is because I was looking for something to fill in this column. But after breaking my own personal record of daily working hours and reaching 18 hours, I decided enough and enough.

Cons

You will be given sessions on how to use zoom, outlook, and basic EM spectrum that we study in junior college and then will be randomly assigned into some department which has no relation your education/experience. You expect them to train you in this new field but no everyone is super busy to give any substantial training and you will be directly put into work the second week itself. Basically they are unable to hire enough people with experience, so they are trying to fill these gaps with freshers. You are been paid the average market salary but expected to do the work of 5 people. Unrealistic goals, unrealistic deadlines and micromanagement at its extreme. Most of the employees are Japanese and Indians. So the company inherited the worst parts of both these work cultures.

1.0
Mar 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits. Gifts and furniture related benefits. Free meals.

Cons

No work life balance. Pathetic ill-mannered HRs and upper management. Work on weekends. Your manager will take your personal number and call in the middle of night to fix code. He can call you anytime. Some departments are way too bad and do all kinds of politics. The managers are so under qualified they don't know how to manage a thing.

Viewing 127 - 129 of 3,534 Reviews

Glassdoor has 4,185 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.