Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (471) , Senior Software Engineer (176) , Applications Engineer (127) , Product Manager (93) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 248 reviews)); "Nothing much great to mention here apart from free food and few free biscuits in pantry." ((in 207 reviews)); "Nice people to work with" ((in 184 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 129 reviews)); "Free meals and snacks" ((in 105 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 289 reviews)); "Management is bad and HRs are not friendly." ((in 193 reviews)); "Some groups have very high attrition for senior managers due to lack of clarity of role." ((in 133 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 43 reviews)); "Bad upper management." ((in 32 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

Rakuten reviews

3.6

71% would recommend to a friend

(3,534 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

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Veteran status

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews

3.0

Aug 19, 2020

Very Average company to work for

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good Facilities in terms of Food, Insurance,(wont say about Parking because its not ok),Sanitisation

Cons

For some teams Japan management will tell you when to breathe , when to stand ,where to walk and India management (leadership) are spectators even after knowing the problems they ignore it . CEO meets teams once in a year gives high level lecture which makes no sense and employees cant connect with it because its irrelevant. For some teams their is no future for engineers or even managers. The same work is repeated again and again over years with no growth. Japan teams will think you as paid servant and India Leadership will treat you like step mother. You feel yourself like refugee.

1.0

Jun 17, 2020

Definitely not a Great place to work

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Visionary Tech Leaders Great office location Free food

Cons

Horrible HR team - The HR has not connected in the last 6 months. Only discusses with top management and favours the company. ZERO transparency and Trust on HR's Very Chaotic team - multiple processes. Have to end up reaching out to so many people due to lack of ownership of processes.

2.0

Oct 6, 2019

The "We've Always Done it That Way" Company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Cafeteria (free breakfast / lunch / dinner). Some teams are good.

Cons

Asakai (early morning meeting, 1 hour, once a week). Managers get promoted for being stupid. Some Japanese people simply refuse to learn English.

Viewing 130 - 132 of 3,534 Reviews

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