Rakuten reviews

3.6

71% would recommend to a friend

(3,532 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,532 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Oct 29, 2018

I wouldn't recommend it

Recommend
CEO approval
Business Outlook

Pros

Ok salary, Free food, No Overtime

Cons

Poor decision making No clear direction Meaningless work Overly bureaucratic The opposite of their motto "Speed, Speed, Speed"

2.0
Feb 7, 2016

If career step is important for you (and not free lunch), don't apply

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues who enter the company at the same time as you will be your lifetime friends.

Cons

- You managers will be the one who block your career step by not allowing you to get experience other than the job you're stuck on. - Most HR people are retarded. They don't even listen or understand what you're saying, no matter how clear you make it sounds. - If you're being unlucky and trapped in a "wrong" department, you have to submit to a place where they force you to do morning gymnastic stuffs in japanese - an irony in a company that claims they are "global". - They will not bat an eye when many of Japanese merchants being racist to you because you're not a Japanese. Trust me, the salary doesn't pay the mental damage. - It's a no-surprise that suddenly your working hour changed from 9:30 to 9:00, and suddenly 8:30 and then 8:00. Otherwise you're seen as not contributing to the company and need to hand in your resignation. - Managers around you will be "unconsciously" criticised foreigners in front of you. Lack of understanding of global talents, and still shock that foreigners take holiday on Christmas.

Viewing 112 - 114 of 3,532 Reviews

Glassdoor has 4,182 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.