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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,532 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.3

      Compensation and benefits

      3.0

      Senior management

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,532 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Mar 10, 2017

      Rakuten.com

      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly co-workers Got free In-N-Out once a month

      Cons

      Career progression was limited Turnover was high at all levels After the Buy.com was purchased by Rakuten, there was a lack of direction and the energy of the company was lost.

      1.0
      Feb 17, 2017

      Warehouse production

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are good at making you believe things will get better. Should be in politics!

      Cons

      Tell employees they're entitled to a bonus then make up an excuse to not give it. All the other warehouses have perks, this one does not. Give you a vacation and sick days and take them back. Make employees clean the bldg. And bathrooms. Safety issues. If you're great at brown nosing , they will keep you over people that actually work. High turnaround. Lots of nepotism. Good luck with getting a raise or anything your entitled to. Talk to the group like children while reminding everyone continuously they are replaceable and should be lucky to be there! All of this while making you work 6 days a week to barely make 40 hrs. If they don't like you they will nitpick until you quit. They can't keep anyone there . They truly don't care! What a waste of time.

      Viewing 91 - 93 of 3,532 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,180 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.