Rakuten reviews

3.6

71% would recommend to a friend

(3,532 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,532 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Aug 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Food. Lots of food and some beer. Convenient to trains. Did I mention food? Oh, yes, and the food. Lot's of food, which is great because you can't find the time to go home.

Cons

Nepotism, cronyism, cold-blooded CTO with little talent and a huge ego, an HR Department that enables the maniacal CTO, not-so-bright-rich-kid CEO more obsessed with interior design than managing his CTO, noisy, and endless hours of boring work.

1.0
Jul 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Great co-workers Pay is decent The MANAGER is pretty awesome

Cons

This is by two former employees. -Management by fear, always letting us know that we are replaceable. -No structure as far as "Management" goes - Wait, who do we report to? -Favoritism, Favoritism,Favoritism!!!!!!! Because hiring family is TOTALLY in line with company policy *eye roll* -S.O.P is not followed by any means. -Corporate complains about certain things not getting done, comes in to do said tasks, and makes things 500% worse....then blames other people for said things being 500% worse...and the circle of life continues. -Management other than the manager belittles you, is never clear with their intent or goals, walks all over you and makes it public. -they take in any temp off the street. ANY. TEMP. From thieves to thugs to cracked out fiends and all the seedy ilk they can find. -Corporate watches you from the cameras above like some freakish God-like entity. HALF OF WHICH DON'T WORK. which helps those I talked about previously to loot the place blind. -USELESS MONTHLY MEETINGS WHERE HALF THE STAFF FALLS ASLEEP! -Promises of bonuses but only if you meet some unruly standard. -working 14 to 28 days straight without so much as a thank you. -A goddamn OSHA nightmare that would get any other warehouse shut down in a seconds notice.

Viewing 88 - 90 of 3,532 Reviews

Glassdoor has 4,180 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.