Rakuten.com - Operations Rakuten Employee Review

3.0
Mar 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Friendly co-workers Got free In-N-Out once a month

Cons

Career progression was limited Turnover was high at all levels After the Buy.com was purchased by Rakuten, there was a lack of direction and the energy of the company was lost.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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