Rakuten reviews

3.6

70% would recommend to a friend

(3,521 total reviews)
avatar

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,521 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Dec 15, 2011

Exiciting place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are many exiciting opportunities. Company is growing rapidly, and one of strong leader of internet service industory globally. CEO has strong leadership and clear vision.

Cons

There are many people who really loves to work hard, so the average working time may be longer than other companies.

4.0
Jun 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Good environment if your willing to work for it. The culture is a blend of US and Japanese and if your open minded about learning new things from a different perspective, and can handle a more numbers driven company, you can excel. Pretty frequent promotions (partially due to turnover) and annual bonus. Management is focused on sales and profitability. Good benefits including some paid lunches each week and you cant forget the In-and-Out truck every month! Don’t expect to coast but if you work hard, they will treat you well and Rakuten is a great company to have on your resume as they continue to make acquisitions and grow and you might even get to visit Japan since they send employees to Rakuten Japan to learn how things are done at the parent company.

Cons

Company has been going through a transition from Buy.com to Rakuten.com which included a pretty heavy change over in terms of the business model and philosophy. Some good employees have left during the transition creating more work for some of us. Heavy emphasis on KPIs and numbers and daily reporting which can take some getting used to. Polish up on your powerpoint skills. No question that this is a challenging working environment which requires you to stay on your game.

Viewing 3520 - 3521 of 3,521 Reviews

Glassdoor has 4,167 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.