Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

70% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (468) , Senior Software Engineer (175) , Applications Engineer (126) , Product Manager (93) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (31) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 248 reviews)); "Nothing much great to mention here apart from free food and few free biscuits in pantry." ((in 208 reviews)); "Nice people to work with" ((in 184 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 129 reviews)); "Free meals and snacks" ((in 98 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 289 reviews)); "Management is bad and HRs are not friendly." ((in 191 reviews)); "Sometimes managers have no technical knowledge or hands on experience making technical decisions and those projects are promised to fail or become a nightmare." ((in 133 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 43 reviews)); "Bad upper management." ((in 33 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

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Rakuten

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3.6

70% would recommend to a friend

(3,522 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,522 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Sep 4, 2012

Evolving company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people, starting to see more employees with real business experience.

Cons

Not a lot of accountability for all members, project deadlines are routinely missed and the company struggles to meet the expectations of the business. Team members with experience in more organized companies get frustrated with the lack of organization in the company.

4.0

May 7, 2012

Leading the New Japan

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

In founder and CEO Hiroshi Mikitani, Rakuten is led by one of Japan's true visionaries and one of the few in Japan leaders in Japan willing to stick their neck out to get things done. The company believes in empowering its merchants and customers through e-commerce, rather than taking advantage of them. Rakuten moves quickly, takes chances, and aims to be the world's No.1 internet services company. Ambition is not a quality that Rakuten lacks.

Cons

On a day-to-day level, Rakuten can be bureaucratic and extremely focused on numbers at the expense of the big picture. That said, CEO Mikitani has a firm grasp of the big picture issues and is not afraid to make decisions above the numbers.

5.0

Feb 3, 2012

An energetic and positive work environment that encourages ingenuity.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The friendly co-workers, enthusiastic management, casual atmosphere and exciting growth opportunities make this an ideal company for which to work.

Cons

As with all young successful companies FreeCause is experiencing a few growing pains. However it’s nothing they can’t handle especially since they are attacking them head on.

Viewing 3511 - 3513 of 3,522 Reviews

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Rakuten

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Evolving company

Leading the New Japan

An energetic and positive work environment that encourages ingenuity.

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