Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

70% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (470) , Senior Software Engineer (175) , Applications Engineer (126) , Product Manager (93) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (31) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 245 reviews)); "Nothing much great to mention here apart from free food and few free biscuits in pantry." ((in 201 reviews)); "Nice people to work with" ((in 181 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 125 reviews)); "Free meals and snacks" ((in 105 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 280 reviews)); "Management is bad and HRs are not friendly." ((in 195 reviews)); "Sometimes managers have no technical knowledge or hands on experience making technical decisions and those projects are promised to fail or become a nightmare." ((in 133 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 45 reviews)); "Bad upper management." ((in 33 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

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Rakuten

Rakuten reviews

3.6

70% would recommend to a friend

(3,523 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Jun 19, 2013

Free lunch is nice

Chief applications engineer

Recommend

CEO approval

Business Outlook

Pros

Free lunch is nice. The location (Shinagawa seaside) is very convenient. Salary standard is relatively high. Depending on the division you will belong to, they have pretty nice automated testing environment.

Cons

For younger engineers, I can't recommend Rakuten. Because their education system is pretty unorganized. If you have just graduated from a university, and would become an excellent programmer, Rakuten isn't the best choice.

5.0

Jan 24, 2013

Challenging work while still remaining fun

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Committed, talented people you're collaborating/innovating with - Management experience and expertise - Ambitious goals, supported by the parent company Rakuten - Cool office conveniently located right at South Station - Free daily lunch, lots of drinks, snacks (including espresso machine and kegerator) - Monthly outings/parties, ping pong room,

Cons

- Things move quickly, need to be prepared to work

4.0

Jan 3, 2013

Challenging and rewarding environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company has been growing rapidly, and there are many both technical and business challenges remaining. There's quite a lot of flexibility how you perform and which projects you work on, since the company is expanding its business horizon, both domestically and internationally.

Cons

Depending on departments, there's simply too much work for individual employees to work on, leading too much stress. The HQ is trying to push its culture to virtually every subsidiary, which I suspect some non-Japanese employees might find difficulties getting along with.

Viewing 3508 - 3510 of 3,523 Reviews

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