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      Rakuten

      Engaged Employer

      Rakuten reviews

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      3.6

      70% would recommend to a friend

      (3,522 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.3

      Compensation and benefits

      3.0

      Senior management

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,522 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      May 11, 2010

      Awkward Senior Management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A great working atmosphere between colleagues. Morale is low, but the politics between workers is minimal. Fast paced environment, with good cross-team support.

      Cons

      Senior management is not confident. No trust of middle management or workforce. Productivity metrics are invasive and hamper productivity. Sales commission structure is a disincentive. Cost cutting to the extreme makes morale bad and it is getting worse.

      2.0
      Apr 11, 2010

      Corporate culture changing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The employees at Linkshare make the best of the workplace and there is a real sense of camaraderie. The workload can be challenging and its always busy.

      Cons

      I don't believe that Rakuten truly views their employees as people or has respect for them. People are boiled down to KPI's and this reflects in the compensation and morale at the company.

      2.0
      Dec 29, 2009

      Absentee ownership will stunt your growth

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Still a competitor - with a unique but comparable technology - in an online space that has come to be dominated by Google and Amazon.

      Cons

      With the departure of the founders and original top management, after buyout by a Japanese firm, management objectives and metrics are increasingly opaque. Salaries remain near the bottom of the market, and loyalty is not rewarded.

      Viewing 3517 - 3519 of 3,522 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,168 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.