Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Rakuten

      Engaged Employer

      Rakuten reviews

      Compare reviews

      3.6

      70% would recommend to a friend

      (3,521 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.3

      Compensation and benefits

      3.0

      Senior management

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,521 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      4.0
      May 21, 2011

      Hard working individuals, caring, transparency in performance

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Transparent about the performance of the company overall. Fantastic coworkers. Pleasant environment. Learn quickly because of fast paced environment. Team oriented. People look out for each other.

      Cons

      Difficult to move across or up. Questionable competence of certain senior level coworkers. Hectic day in, day out. Still trying to consolidate company wide resources for everyone. Expected to produce ideas that are improve company, but because they are forced it goes against the entire principal of trying to

      3.0
      Mar 10, 2011

      Good experience to see how each department works together in building a strong outcome for customers.

      Client development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with many others outside your own department give you an understanding of how and what they do to give greater transparency.

      Cons

      I found it to be o the poorer side of how management treat their staff. This includes the infiltration of the parent company Rakuten and their pawns that run the show. If you're a Sales Executive and specifically going to be located in the NY office I strongly recommend you are able to handle being shouted at and talked about behind your back. This happens across the floor where everyone can see and hear.

      3.0
      Feb 11, 2011

      Challenging, good learning, lot of executive churn

      Director - client side
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast paced (learn more here in 1 yr than at other places in 2-3 yrs) Lot of transparency (weekly all company meeting w updates from all areas) Metrics oriented approach

      Cons

      "C" level team not really "C" level - they dont have executive authority or ability. Puts lot of stress on middle mgmt and individual contributors

      Viewing 3511 - 3513 of 3,521 Reviews
      Related searches: Rakuten jobs | Rakuten salaries | Rakuten benefits | Rakuten interviews | Rakuten conversations
      ReviewsRakuten reviews

      Glassdoor has 4,167 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.