Challenging and rewarding environment - Anonymous employee Rakuten Employee Review

4.0
Jan 3, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has been growing rapidly, and there are many both technical and business challenges remaining. There's quite a lot of flexibility how you perform and which projects you work on, since the company is expanding its business horizon, both domestically and internationally.

Cons

Depending on departments, there's simply too much work for individual employees to work on, leading too much stress. The HQ is trying to push its culture to virtually every subsidiary, which I suspect some non-Japanese employees might find difficulties getting along with.

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5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

remote work, great benefits, executive communication

Cons

hard to get movement or pay raises. annual raises are lucky to be 3%

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