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      Rakuten

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      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,539 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      4K reviews
      2.0
      May 20, 2012

      Management needs to improve.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Casual workplace - Working level team members make the day bearable - Hardworking teams

      Cons

      - Micromanagement from senior management (tech) - Long nights - Negative environment when dealing with management in tech - Employees are under appreciated

      3.0
      May 16, 2012

      Change doesn't have to be painful

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      eCommerce experience for your resume Get to work with some good people Informal work atmosphere Company is located in a nice area of California

      Cons

      A lot of pressure and unrealistic expectations (goals, work hours, tasks, etc.) put on employees Reputation amongst consumers is diminishing compared to competitors Inability from management to guide and bring employees together under the parent company's (Rakuten) vision Compensation and benefits are far less aggressive compared to competitors

      4.0
      Apr 18, 2012

      fun and challenging

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      very collaborative environment that is very enthusiastic and fun.

      Cons

      communication between departments and teams needs to be improved.

      Viewing 3493 - 3495 of 3,539 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,191 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.