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      Rakuten

      Engaged Employer

      Rakuten reviews

      Change doesn't have to be painful - Anonymous employee Rakuten Employee Review

      3.0
      May 16, 2012
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      eCommerce experience for your resume Get to work with some good people Informal work atmosphere Company is located in a nice area of California

      Cons

      A lot of pressure and unrealistic expectations (goals, work hours, tasks, etc.) put on employees Reputation amongst consumers is diminishing compared to competitors Inability from management to guide and bring employees together under the parent company's (Rakuten) vision Compensation and benefits are far less aggressive compared to competitors

      Explore other reviews about Rakuten

      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      Jun 22, 2026
      Lead facilities coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

      Cons

      There were no cons while I was there

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