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      Rakuten

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      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,539 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.3

      Compensation and benefits

      3.0

      Senior management

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Dec 29, 2011

      Potential for a great work environment that falls short in too many areas

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management is good about communicating information to employees; the employee base is young and vibrant; opportunities for company sponsored "karma fun" activities

      Cons

      compensation is low and increases limited with no equity or other long term incentive plan; Japanese parent imposes workplace culture that can be oppressive

      3.0
      Nov 18, 2011

      Staff is great, management needs some work.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is never a shortage of work to do and you are always exposed to things that you might not otherwise be involved in if you worked for a larger company. Employee lunch on Tuesdays is a perk, as is the fridge stocked with food and drinks. The staff at FreeCause are generally very friendly and I really enjoy working with them.

      Cons

      It is very easy to feel under appreciated as an employee. Unless you are loud about the work that you have completed, it tends to go unnoticed with a feeling that 'someone had to do it'. Certain people are constantly receiving multiple promotions.

      Viewing 3496 - 3498 of 3,539 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,191 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.