Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (471) , Senior Software Engineer (176) , Applications Engineer (127) , Product Manager (93) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 252 reviews)); "Free food for 3 meals per day (you have to arrive early and leave late for breakfast and dinner)." ((in 202 reviews)); "People are nice in my department" ((in 181 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 126 reviews)); "Free meals and snacks" ((in 102 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 283 reviews)); "Management is bad and HRs are not friendly." ((in 192 reviews)); "Some groups have very high attrition for senior managers due to lack of clarity of role." ((in 129 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 45 reviews)); "Bad upper management." ((in 32 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

Rakuten reviews

3.6

71% would recommend to a friend

(3,533 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,533 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,533 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews

3.0

Aug 20, 2012

Good company. One of the biggest internet service company in Japan.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly environment. Smart people. English is the official language for the company as a part of its internationalization.

Cons

The office is a little too hot in Shinagawa, Tokyo.

3.0

Aug 16, 2012

Works only for pay

Systems engineer

Recommend

CEO approval

Business Outlook

Pros

Business goes well. Continually improving.

Cons

No clear evaluation standard. No career for engineers.

1.0

Aug 6, 2012

Everything is urgent but nothing is right

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The atmosphere in the office has improved recently and the are some fun office events planned now and again. You can wear almost anything you want. People are very kind.

Cons

Employees do not plan ahead and everything becomes rushed and is done incorrectly because it becomes urgent. The CEO is too scared of Rakuten to make good choices for the company.

Viewing 3472 - 3474 of 3,533 Reviews

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Rakuten

Rakuten reviews

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Reviews by job title

Good company. One of the biggest internet service company in Japan.

Works only for pay

Everything is urgent but nothing is right

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