Rakuten reviews

3.6

71% would recommend to a friend

(3,533 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,533 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Jul 8, 2012
Recommend
CEO approval
Business Outlook

Pros

This used to be such a great company to work at with interesting projects in development and IT managers which are helpful and supportative. I still really like my job here though not as much as I used to before the downturn. Retail has become a difficult sector in general but online is the only place to be in retail so if this company can succeed with their goals it might really take off and become huge.

Cons

The company was bought by a Japanese conglomerate, most all perks have disappeared and everyone is now working at long open tables which is totally distracting. The pressure is on to do more with less. Not too sure if new remote control management from Japan is capable of measuring up to the task they've been assigned. They want to grow our company into the equivalent of Amazon... which while a nice goal is going to be harder than hard. We'll see what happens.

4.0
Jun 16, 2012

Great place to work; company is moving up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Recent focus on internationalization means that if you're Japanese, you'll be working with people from many different countries. This is a rarity in Japan. It's a great environment. - Smart, interesting co-workers - Friendly atmosphere

Cons

- The company's famous English-ization isn't 100%, so you had better have fluent Japanese if you want to be successful. - Shinagawa main office is very hot for some reason, even in winter. 28°C is very unpleasant!

2.0
May 31, 2012
Recommend
CEO approval
Business Outlook

Pros

Dedicated employees. Company is growing rapidly.

Cons

Meetings galore, tough work hours. People mostly follow without thinking hard about "what is good for employees' future"

Viewing 3475 - 3477 of 3,533 Reviews

Glassdoor has 4,183 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.