Rakuten reviews

3.6

71% would recommend to a friend

(3,534 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Nov 11, 2013

I am glad I am part of this

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The executive of this company managed to move this company from a project driven company with no future into a product company that makes everyone working there proud of being part of this change. The fun is about to start here and the growth is going to skyrocket. I am happy I stayed to witness this and be part of it.

Cons

The cons were some initial employee of this company. I am glad they are no longer here

4.0
Nov 4, 2013

Fun environment, great people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People were friendly, management was easygoing. Once-a-month In n Out Truck was also a plus!

Cons

There weren't many cons, though apparently there were layoffs shortly after I left. Probably due to changes in management.

1.0
Sep 28, 2013
Recommend
CEO approval
Business Outlook

Pros

- Truly international crowd of people - Excellent connections made through the company - Very ambitious - Connections made within the tech world - Good "jump-off" point to other tech companies

Cons

Here are some of the things they didn't tell me when I signed on to work at Rakuten: 1. EVERY TUESDAY THE ENTIRE COMPANY IS AT THE OFFICE FROM 8 AM For "asakai." Though, to be fair, most people use a website to get out of it. 2. THERE IS A 50% CHANCE YOU WILL BE GUILT-TRIPPED INTO PERFORMING IN A DANCE COMPETITION Yeah. I didn't believe it either but you'll train daily for 2 hours--unpaid--and if you don't take part in it you'll be seen as selfish and not a team player. Your opportunities will be diminished. 3. BULLYING IS WIDELY AND OPENLY ACCEPTED You'd think that as a foreigner, you'd be at least *slightly* immune to the outrageous bullying culture that takes place in Japan--not the case. I have many friends whose entire lives (down to their Facebooks) were monitored, and the humiliation of employees in front of the entire room (THERE ARE NO CUBICLES) is common and accepted 4. YOUR WORK/LIFE BALANCE IS A JOKE TO THEM I was regularly asked to stay until 11--and sometimes OVERNIGHT--to get things done that simply did not need to be done as quickly as higher ups demanded. However, the authoritarian mindset runs so deeply within many of these people, that their brainwashing forces them to do whatever is asked of them... or else. Though for some reason, NOBODY gets fired... even when they abuse employees like throwing books at them or sexually harass them, they just get a slap on the wrist and lose a little face. The latter part of this is certainly Japanese, but in my 4 years working in Japan this was the first organization I saw that didn't fire people.

Viewing 3430 - 3432 of 3,534 Reviews

Glassdoor has 4,185 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.