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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,534 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      4K reviews
      2.0
      Dec 20, 2013

      Good business opportunities and multicultural experience. However, too top-down.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting business opportunities, growth, a lot of international exposure.

      Cons

      Not a solid HR structure - no proper feedback mechanism. Managers treat employees without respect. Highly unprofessional and rude. My entire team lives in fear of our manager. Lack of oversight and departments competing with one another without a cohesive goal. A CEO who is a micromanager, and unaware of the HR problems at his company.

      3.0
      Dec 9, 2013

      A changing Japanese company

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Professional, dedicated coworkers and truly world-class talent -Company's upper management is truly dedicating to changing the way business works in Japan -Mikitani is a brillaint man that went to Harvard and truly understands how the business world works -Englishnizastion has made a lot of progress in two years -Free lunch -Lots of opportunities for hard-working young people and foreigners -Shinagawa is a beautiful part of Tokyo I would -not- recommend this company to someone unless you are willing to work hard. Don't go in expecting a Western workplace, despite the recruitment promises.

      Cons

      -Many middle managers are supporting a broken status quo -Work/life balance is typical of a Japanese company -Partnered staff often speak no or very little English -Bureaucratic processes and repetitive meetings need an organizational rethinking and unification procedures -Level of English still is far from where it needs to be -Pay rate is well below market, but that's changing

      Viewing 3427 - 3429 of 3,534 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,186 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.