Rakuten reviews

3.6

71% would recommend to a friend

(3,534 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Sep 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Company is eager to change into a global player and is willing to change some things internally to get there. The global change also means there are opportunities for the right people. High profits mean the company has the power to do things.

Cons

Still very much a slow moving Japanese dinosaur on things not strictly tied to business. Entirely KPI driven based, always too business focused to do the right decisions for technology. Even if the company tries to succeed globally the internal structure is Japanese, political, conservative, slow moving (endless workflows and approvals), and the work environment isn't up to global standards nor are the packages. A lot of creative use of "optional" that means mandatory and other odd ball practices.

3.0
Sep 7, 2013

95% day to day operations, 5% exciting

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Aggressive, free lunch, can have wide range experience

Cons

Long time working time, Crowded lunch space, sometimes difficult to focus on your project

2.0
Sep 6, 2013

Fun while it lasted

Recommend
CEO approval
Business Outlook

Pros

Good people, culture, location and great places to eat

Cons

No direction, under paid, no career advancement

Viewing 3433 - 3435 of 3,534 Reviews

Glassdoor has 4,185 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.