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      Rakuten

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      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,542 total reviews)
      avatar

      Hiroshi Mikitani

      77% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      4K reviews
      5.0
      Apr 28, 2017

      Great place to work!

      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Awesome Coworkers - Fun Environment - Benefits - Perks - Helpful leads & supervisors - Easy to learn the job - Opportunities to move up in company

      Cons

      In my opinion, there are none!

      5.0
      Apr 27, 2017

      Possibly Best Company Ever?

      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing coworkers, a chill environment, and the best benefits I have ever received at a job are just a few of the rewards to working here. This company has created a wonderful culture that actually makes you want to come to work and doesn't leave you feeling exhausted at the end of your day. Working in such a positive place means that I still have the energy and desire to pursue other passions outside of work, which is completely the opposite of other customer service positions I've held (that left me feeling mentally drained at the end of every shift). Seriously, just a WOW employer.

      Cons

      They have yet to provide me with a lovesac bean bag to use as my desk chair. It's too rude. But in all seriousness, the one thing I have personally found to be a con is that they aren't closer to Chicago (who doesn't want to move that way??).

      5.0
      Apr 26, 2017

      Ebates Member Services A+ place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and perks. Everyone enjoys working together as a team and you truly feel a part of a team. I feel like my voice is heard when there are issues that need to be taken care of.

      Cons

      Workload varies based on time of year and sometimes things get lost in translation.

      Viewing 3400 - 3402 of 3,542 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,196 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.