Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)
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Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Apr 30, 2017

Greatness

Recommend
CEO approval
Business Outlook

Pros

*Great place to work *Supplies food *No drama *Supervisors don't suck ( as far as I know)

Cons

* I cannot think of any at the moment sooooo maybe I'll be petty and say I've been requesting apple juice for weeks yet no apple juice lol

5.0
Apr 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Ebates is a great company to work for. There are many in-house benefits such as catered meals everyday, discounted massages, beverages, company parties and events, etc. In addition to all of that, you have your standard benefits (which are incredibly satisfying) such as health, vision, and dental insurance, 401K, life insurance, etc. The environment at Ebates is very relaxing, welcoming, and friendly. The office has an open floor plan, which makes it easy to build rapport with your supervisors and people of higher authority. There is an open door policy which makes obtaining support from supervisors or higher executives easier. There are many team building events. The company itself is very team oriented and sets out to make sure everyone feels like they are apart of the company and not just another employee.

Cons

The communication between Ebates and their member services employees could use some work. There are often times when Ebates Member Services agents are unaware of promotions or trends, and Supervisors will not have much knowledge on the situations.

5.0
Apr 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Company is open, honest and takes care of their employees and members with a passion I have never seen before! The people, type of work environment, benefits and more...the best! Promotes and offers advancement also.

Cons

Sometimes the shift I am working tends to make me feel a bit left out of the hustle and bustle.

Viewing 3397 - 3399 of 3,542 Reviews

Glassdoor has 4,196 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.