Rakuten reviews

3.6

71% would recommend to a friend

(3,539 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Sep 26, 2014

Salary is not so good

Recommend
CEO approval
Business Outlook

Pros

Rakuten is a big eCommerce company in Japan, so you have many chances to do different projects.

Cons

Though their official language is English, you have to study Japanese in order to communicate well.

2.0
Sep 16, 2014

Lofty Ideals, Typical Japanese Corporation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Diverse workforce - English used at work *only in certain divisions - Free breakfast and lunch - Constantly new company acquisitions, creating a semblance of a global company

Cons

- Treatment of foreign employees sub-par at best - Zero promotion opportunities at >5 year mark - Pay very low compared to similar companies in the US - Terrible work/life balance - Englishnization not enforced - Japanese corporate culture still alive - Vast majority of non-Japanese employees quit within two years

4.0
Sep 11, 2014

Work Culture and Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Not so much workload. Product Managers are good and comes with really good requirement.

Cons

Everyone is given director of engineering title in the engineering team, but they would do developer's work. At the same time they like to behave like directors and don't do work.

Viewing 3382 - 3384 of 3,539 Reviews

Glassdoor has 4,191 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.