Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)
avatar

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Mar 12, 2015
Recommend
CEO approval
Business Outlook

Pros

・Free breakfast and lunch. Very healthy and delicious. Dinner is cheap. ・Strong and unique company culture. ・Bright people from all over the world. ・Visionary CEO and unique business model. ・Good for your resume. Almost every Japanese knows Rakuten as the biggest e-commerce company in Japan. e-commerce consultant is the profit center and core business of Rakuten. So, you can feel like making a lot of contribution to the company.

Cons

・Middle management people don't work. Many of them can't use English even though the company uses English as the official language. Managers ask new grads or new comers to translate their Japanese into English scripts for meetings. ・So many meetings and some of them are useless. ・Low compensation compared with the competitors. Many colleagues move to other companies within 3years, because salary doesn't increase. ・No work-life balance. Long hours working style, especially in sales department in Japan.

4.0
Mar 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Very supportive hiring process and VISA assistance. Very qualified and talented people from many countries of the world. Achieved significant success with Englishinzation project. Great work life balance specially in a Japanese company. Defined processes being a large organization. Very popular in Japan, people respect you once they get to know taht you work at Rakuten.

Cons

Low compensation, hence bad retention rate. Too many meetings and presentations.

4.0
Mar 6, 2015

Good for earn money

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- good managers, nice workplace - international working environments

Cons

- stressful working environment - not so much training

Viewing 3340 - 3342 of 3,542 Reviews

Glassdoor has 4,194 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.