Rakuten reviews

3.6

71% would recommend to a friend

(3,543 total reviews)
avatar

Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Oct 7, 2015

Producer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working as a liaison between business and engineering team will give you an excellent opportunity to grow fast.

Cons

There are lots of politics around decision-making process. Also, almost everything is being decided base on top-down approach.

4.0
Oct 2, 2015

Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free something everyday of the week including food, drinks. snacks. Only place I worked that has a bar. Most people are friendly, politics and favoritism was much less compared to other places I have worked. Growing company with a grand vision.

Cons

Nothing that comes to mind unless you get stuck with a bad boss.

2.0
Sep 29, 2015

Not the worst but certainly not the best

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to hire a lot of foreigners, even for the Japanese office - interesting people from all over. Offers training if you are hired as a new grad, so you can pick up some very useful skills if you get assigned to the right department.

Cons

Atmosphere tends to depend on the department and team you are assigned to, but for the most part, very Japanese and top-down despite the global PR. Most senior employees are still struggling with English and not very understanding of where international hires are coming from.

Viewing 3286 - 3288 of 3,543 Reviews

Glassdoor has 4,197 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.