Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (472) , Senior Software Engineer (176) , Applications Engineer (128) , Product Manager (94) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 258 reviews)); "Nothing much great to mention here apart from free food and few free biscuits in pantry." ((in 205 reviews)); "Nice people to work with" ((in 182 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 123 reviews)); "Free meals and snacks" ((in 108 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 294 reviews)); "Management is bad and HRs are not friendly." ((in 193 reviews)); "Sometimes managers have no technical knowledge or hands on experience making technical decisions and those projects are promised to fail or become a nightmare." ((in 132 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 45 reviews)); "Bad upper management." ((in 36 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

Rakuten reviews

3.6

71% would recommend to a friend

(3,543 total reviews)

Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews

4.0

Sep 28, 2015

ideas on my first job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great chances to meet lots of people. Free breakfast, lunch and dinner on weekdays.

Cons

Some technology skills can be enhanced. And some process can be speeded up.

3.0

Sep 25, 2015

Really depends on the department you work at

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The quality of work really depends a lot on the department you are working in right now.

Cons

Still a jJapanese company at heart.

4.0

Sep 24, 2015

The job was simple and management appeared to care about employees. There were some issues, but I would work there again

Tier i customer service representative

Recommend

CEO approval

Business Outlook

Pros

Catered lunch for first shift. Left overs and fully stocked kitchen for second and third shifts. Friendly atmosphere and good coworkers.

Cons

Some minor bickering amongst staff members. There is a bias towards putting employees with kids on first shift, which is understandable. Management did tell me that they would rehire me during the next Q4 rush, but I have yet to get a response from anyone regarding my inquiries on the subject.

Viewing 3289 - 3291 of 3,543 Reviews

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Rakuten

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ideas on my first job

Really depends on the department you work at

The job was simple and management appeared to care about employees. There were some issues, but I would work there again

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