Prudential reviews

We are very much overworked and under appreciated. This week is actually customer service appreciation week and they are celebrating us by hosting events that we cannot go to because we are all on the phones during that time… there is very little work life balance. They also will micromanage you so hard. We put in mandatory OT everyday. Schedules will change to times that you did not list as an option. The compensation is okay, but during the pandemic they have very large bonuses if you transferred into my department, but did not give anything to those that have been in the department the entire time.

Where do I start? When I was hired I was told that you work until the work is done and then you can leave for the day so you have the ability to leave at 3pm if you want to. What they didn’t say is that they will give an exponential amount of work that will take you all day and night to finish. They expect you to work late and even on weekends. There is zero work life balance. Management makes business decisions without considering the pressure and added work it will add to their employees who are already at their breaking point. When a need for work life balance is brought up to management they laugh and say “that is just how it is” or “underwriting is not a 40 hour a week job”. Their is zero recognition for hard work and a lot of mixed messages. If you’re salary expect to be taken advantage of and work 65 hrs weeks. They do employee surveys every year but no change ever comes from them.