Prudential reviews

3.7

67% would recommend to a friend

(5,220 total reviews)
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Andrew Sullivan

64% approve of CEO

60% positive business outlook

Prudential has an employee rating of 3.7 out of 5 stars, based on 5,220 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prudential employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Jan 30, 2024

Tough Times at Pru

Recommend
CEO approval
Business Outlook

Pros

Pre-COVID and during the pandemic, the company showed tremendous flexibility and concern for employees’ welfare. This was rewarded with good earnings and no productivity loss - so we were told.

Cons

Entire business is going through layoffs and extreme cost-cutting. It’s not clear what drives this, as earnings aren’t terrible. McKinsey and other consultancies have been involved. Intention to downsize and restructure was announced last year and is set to drag out through Q4 ‘24, placing most levels into a state of prolonged anxiety. Intentions have been a tightly held secret as they relate to most people’s jobs. Policies have changed to the detriment of morale - forced RTO without intentional meetings to collaborate or departmental seating. Monthly as opposed to bi-weekly payroll switch with little prep. Overall opacity from leadership and complete lack of flexibility from business. And HR has always been a weak spot at Pru - with out-dated policies and comes off to employees like a gatekeeper/enforcer as opposed to a resource or partner. The distinct message that no one has value or much hope for career here is being clearly communicated. Maybe they hope for attrition to save costs.

1.0
Oct 30, 2023

Worst job I've ever had

Recommend
CEO approval
Business Outlook

Pros

Remote job. Good amount of PTO that you can never take. Almost impossible to get fired from.

Cons

This is the most unethical company I've ever worked for. I felt like I was working in a scam call center. They advertise free grocery cards and social security stimulus checks to get seniors to call in and when they say that's what they are looking for, we were supposed to tell them "sure, I can help you with that ", when there really is no such thing. When I would try to tell my manager that i didn't sell someone a plan because they were already in a five star plan, I was told that it wasn't up to me to decide what's best for them and to just give them a plan. Um, what? Isn't an insurance agent the expert and should know what's best for the customer? I hardly sold anything because I would tell the customers the truth. This, of course, put me in the lowest tier so my commission percentage was 0%. Basically anything I sold for that month would be for free. I quit without even having another job lined up, I hated this place that much.

5.0
Oct 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Prudential has many business opportunities within its US Businesses. Commitment to diversity, innovation, development and work life balance is apparent throughout all of them.

Cons

Much like all companies benefits are a huge investment from the employer. Prudential takes benefits seriously and has put together a competitive package for its employees. However, benefits are costly.

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Prudential Response
9y
Thanks for taking the time to share your feedback. We're thrilled you've been having such a great experience working for Prudential!
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