Prudential reviews

3.7

66% would recommend to a friend

(5,228 total reviews)
avatar

Andrew Sullivan

59% approve of CEO

56% positive business outlook

Prudential has an employee rating of 3.7 out of 5 stars, based on 5,228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prudential employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Dec 10, 2021
Recommend
CEO approval
Business Outlook

Pros

The enrollment platform is easy to use and is structured to make the process flow smoothly Full support from management Hourly W-2 with benefits Overtime available

Cons

Nowhere near the commissions I was expecting to make Call volume based on a tiering system which was explained to me as closing ratio, the higher the close ratio the higher tier Tiering system was never explained in detail during training Certifications with ALL the carriers should be mandatory before live calls are taken otherwise, an agent is limited to what they can sell a beneficiary and not make a sale falling down the tiering system Deceptive marketing strategies to get people to call

1.0
Sep 12, 2021

H

Recommend
CEO approval
Business Outlook

Pros

Huge company so lots of people to meet

Cons

Cost cutting and low moral

1.0
Aug 24, 2021

Horrible backend management

Recommend
CEO approval
Business Outlook

Pros

Set own hours Paid daily Good steady money (When system works)

Cons

To many to list. This used to be a wonderful place to work where I could make a great living. When I worked as an agent I made more money than I ever had in my life.... Until they started farming their "leads" from surveys for gift cards and bait and switch ads. Everyday I take calls for things as asinine as people responing to an ad where they will get a free check in the mail to pay for life insurance because they are born before a certain year and much worse things than that. My business tanked due to the lead quality changes. About a year or so ago I changed to doing lead gen for them as a "guide" same thing was making great money until the lead quality changed yet again. Now they have 98% medicare advantage "leads" that should be dialed in OCTOBER as they wont be eligible to shop until then. Only eligible shoppers for these are DSNIP clients and very rare SEP cases. And when you do ask these prospects if they are looking for a better plan their respone is almost always the same. "No I was trying to apply for this free cash card online." Meaning your lucky to generate one useable data piece for every 100 calls. Hopefully it goes back to how it was a few weeks ago where it at least dials a fair mix of data types so you can at minumum take a swing at what your dialing.

avatar
Prudential Response
4y
Thank you for feedback. I am very sorry to hear about your experience. It seems to be inconsistent with what others have come to expect and share with us. Please contact us and give us the opportunity to better understand your perspective and how we may improve https://assurance.com/contact-us
Viewing 358 - 360 of 5,228 Reviews

Glassdoor has 6,920 Prudential reviews submitted anonymously by Prudential employees. Read employee reviews and ratings on Glassdoor to decide if Prudential is right for you.