Prudential reviews

3.7

67% would recommend to a friend

(5,222 total reviews)
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Andrew Sullivan

64% approve of CEO

60% positive business outlook

Prudential has an employee rating of 3.7 out of 5 stars, based on 5,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prudential employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jan 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Assurance has a great sales pitch for both Core employees (Technology and corporate) and Agency (sales agents) but once your are in the door and can see behind the current it's shocking.

Cons

Prudential is rightfully asserting themselves more as Assurance clearly has been unable to deliver on the potential they spun back in 2019. There is no clear to plan and leadership continually spins an optimistic picture as cheerleaders - but if you see behind the curtain this feels insincere and dishonest. Goals are unrealistic and few leaders are staffed to deliver. Decisions only stick until the first complaint or challenge and them priorities will shift. They chew up employees, burn them out and then move on to the next shiny hire who will likely last no longer.

1.0
Oct 17, 2022
Recommend
CEO approval
Business Outlook

Pros

no pros none whatsoever! It used to be when I first started wokring here they had good call in leads and a consistent flow but that was only when the company first started in Bellevue. Then they changed the leads and has all these lead routing changes and my income croped to literally nothing overnight,. DO NOT FALL FOR THESE SCAMMERS THE COMPANY IS DYING AND YOU WILL STRUGGLE TO MAKE ANY MONEY HERE!

Cons

Company is a scam and they are misleading seniors by offering free walmart gift cards to entice them to get an insurance quote. These leads are not serious people even looking for insurance they just say anything to get people to call in and ask for an insurance quote even though all they think is that they will get a free gift card. This company is built on sand and will fail just look at all the negative reviews! They had many complaints on BBB too. Its a nightmare of a company and soon as the previous owners found a way to get people calling for their free gift card at a consistent pace they turned around and sold the company to Prudential! Prudential is a bunch of morons the stick rate of customers is very low and they use misleading marketing tactics to get them in the door so the clients end up canceling. Total scam!!!!!!!

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Prudential Response
3y
Thank you for your comments. We're sorry to hear about your experience. As a company, we're committed to the success of our agents, associates, and customers, which is why we truly appreciate your feedback so we can continue to improve.
1.0
Jul 20, 2022

Worst Company Ever

Recommend
CEO approval
Business Outlook

Pros

You’re paid through Zelle right away The scripts and rebuttals are not that bad

Cons

Training is horrible The calls are awful and end up hurting you in the long run The leads are generated through ads were the customers are led to believe that they’re getting a unrealistic price Everything is automated even when you get fired

avatar
Prudential Response
3y
Thank you for your comments. We're sorry to hear about your experience. As a company, we're committed to the success of our agents, associates, and customers, which is why we truly appreciate your feedback so we can continue to improve.
Viewing 28 - 30 of 5,222 Reviews

Glassdoor has 6,913 Prudential reviews submitted anonymously by Prudential employees. Read employee reviews and ratings on Glassdoor to decide if Prudential is right for you.