Pearson reviews

3.5

59% would recommend to a friend

(7,734 total reviews)
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Omar Abbosh

56% approve of CEO

49% positive business outlook

Pearson has an employee rating of 3.5 out of 5 stars, based on 7,734 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pearson employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Jul 20, 2015

Independent thinkers need not apply

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Field teams and Market Managers are engaged and helpful. They are truly trying to make an impact in their territories and will give good guidance when needed. They few that are left are usually very knowledgable and skilled.

Cons

Inside sales is nothing more than telemarketing at this point. If you like to interrupt teachers and key administrators during their busy day with each product we sell through endless tracked campaigns, then this is the spot for you. How are we solution selling when we throw the entire portfolio at our districts? "Call coaching" should be called "call monitoring" as most managers have very little experience selling themselves, and cannot offer legitimate feedback. If put on the spot my manager sounds so shaky and ill prepared on the phone that even the teachers on the other end regularly question her knowledge. Management tells you to sell with integrity while pushing products that are NOT ready. They force you to pull in deals as quickly as possible with absolutely no value to the customer (this has led to countless errors and confusion). Here's your day: call, call,call, write a call plan for your manager, go to pointless team meeting where you will discuss the new protocol for how we enter things on Salesforce, back to calls, get questioned for providing customer service and attempting to create a relationships, pull together your own marketing collateral even though they hired a "sales enablement manager" to do such tasks, have 1:1 with manager to forecast for the 3rd time in that week. End your day wondering what you accomplished and finish your emails and actual work at home. (No overtime, that's taboo). Colleagues are stressed and their health is suffering. Even the yes men are struggling to keep up. At the end of the day you can't be proud to work for this company. They take advantage of their employees and violate every rule in the book for running a good business. No Support from management, no support following a sale, resources are heavily depleted and on their way out the door. I think schools would be shocked to learn how very few employees are working the entire country and how little the managers care in regards to how their accounts are serviced. The things they say are appalling. Again ensuring how bad it feels to sell products to these unsuspecting schools.

1.0
Jun 30, 2015
Recommend
CEO approval
Business Outlook

Pros

There aren't a lot of Pro's left. FWIW, I left by choice, so this is not a bitter, "I-got-fired" review. It's a bad review because Pearson has really become an awful place to work.

Cons

Cons are: management is extremely autocratic AND the cast of characters changes every year or two, so you can be given information such as "It's fine with us if you work from Location X," but after you've changed your life to allow that to happen, a new regime can come along that completely changes its mind about that. Suddenly, you need to change your life again. In addition, few projects ever get completed because the constant reorganization accompanies constant changes in direction and goals. The few consistent trends of the last years have been to own and promote as much testing (assessment) as possible, to the point where this company even owns the GED! News reports on Pearson are embarrassing to read, and there is the appearance of malfeasance. The ordinary people who work there are good people, people of integrity, and reading about some of these edgy operations is embarrassing to us. The company's philosophy in terms of its product has become highly focused on vertical integration, and developing a market where they have investment in the schools, texts and tests. On a worker level, it is also becoming increasingly difficult to succeed as an older female, so age and gender issues - at the very least - affect your potential outcome. Raises are practically non-existent, and advancement opportunities are few and far between. If you are a female with technical skills, you can expect to use your skills as a project manager. This is partly because of a default preference to make women project managers instead of doers, but it is also because the entire company simply does less and outsources more. There used to be a yearly volunteer day, which has been eliminated, and with that has gone any sense of the company having an investment in the community. The hierarchy has become more rigid, so workers have less and less control over their own daily lives. If you keep up with these things, you might have seen the studies that say high stress is associated not with management, as previously assumed, but with a lack of control over one's job. Pearson, where we were told a couple of times a year that our jobs were not secure no matter how well we performed, has become a cluster of terrified, stressed employees. People are mostly doing at least a job and a half, if not two jobs or more, because of the failure of management to fill vacated positions. The stress of having all that extra work, combined with the stress of individuals being afraid to object lest they lose their jobs, has made the place more like a gulag than like the friendly, inspiring, exciting place of employment that hired me 15 years ago.

4.0
Oct 24, 2014

Going through some growing (or shrinking) pains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fantastic life/work flexibility, not micro-managed, ability and freedom to create my own programs. Very happy with my specific group.

Cons

Ever since Fallon took over, it has started to feel like we're a bunch of used car salesmen. There's so much talk of efficacy, but the reality feels like it's more about lining the pockets of senior management, being in bed with the government and gaining power.

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