Octopus Energy reviews

4.8

95% would recommend to a friend

(1,633 total reviews)

Roberto Giner

100% approve of CEO

94% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,633 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 32% above average for employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Still feels like the company WANT to look after you.

Cons

Management is piling on the work and the famed Octopus work/life balance is definitely tipping in the wrong direction. Promotion within the heatpump division is elusive.

avatar
Octopus Energy Response
5mo
Thanks for sharing this and for being part of the green revolution over the last couple of years. It’s encouraging to hear that you still feel we want to look after people. That matters a lot to us. But it’s tough to read that the workload and work/life balance feel like they’re heading in the wrong direction. That’s not what we’re aiming for, and it’s something we take seriously. As we’ve grown, demand has increased quickly, but we never want our teams to feel negatively pressured. We’re working on better planning, resourcing and installation improvements to help with this. To give clearer progression routes within the field teams, we have recently introduced a development matrix to help make opportunities feel within reach and clear. And your advice to “take a breath” is heard, it’s a good reminder that growth shouldn’t come at the expense of our people. Thanks again for the honest feedback. If you ever want to talk things through directly, we’re always open. regards, Max Carter
2.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote working is good. Great work/life balance.

Cons

Management are pretty toxic - you get the whole 'family' talk but when it comes to mental health/ ill health - you basically get told 'tough!'

3.0
Jan 17, 2026
Recommend
CEO approval
Business Outlook

Pros

free lunches each week in office

Cons

Over worked, under paid and no room for growth

avatar
Octopus Energy Response
5mo
Hi there, Thank you for your honest review. We try really hard to make the office a brilliant place to come to work for our employees, and I truly believe we do that with the lovely office space and perks like free lunches. But this all means nothing if the job itself is not satisfying and it sounds like you have some serious concerns over the actual role. To address them one by one. Firstly, if you're feeling over-worked we have loads we can do to support you with that feeling and between your manager, your OM or myself we can come up with a plan to make some adjustments to make your role more sustainable to fulfil. If you're feeling underpaid, it may be a few things. Our starting salary is benchmarked regularly in the market for similar roles, so we know we're paying a fair market rate. How people are paid beyond that is down to progression and performance, so if you're feeling underpaid its likely that you're feeling you've not been rewarded for additional responsibility. As you know, we have a very clear system for rewarding upskilling and performance with pay increases, so if either this hasn't happened or you think the renumeration should be higher for your responsibility, I'd love to chat to help give you clarity on this. Finally, I do feel we provide so much opportunity for people to grow here so don't fully agree with that sentiment, Whether thats upskilling and progressing in the numerous specialisms we have, going down the path of becoming a leader here or indeed progressing into other areas, it feels there's numerous options for people. Again, if this is something you're feeling I'd love to here why the opportunities I feel there are for progression are not something you see here. Hope this addresses your review, and thanks again for submitting. Sam Winter Head of Operations (London)
Viewing 241 - 243 of 1,633 Reviews

Glassdoor has 2,658 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.