Not for me - Customer Service Representative Octopus Energy Employee Review

2.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote working is good. Great work/life balance.

Cons

Management are pretty toxic - you get the whole 'family' talk but when it comes to mental health/ ill health - you basically get told 'tough!'

Explore other reviews about Octopus Energy

5.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
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