Octopus Energy reviews

Hi there. Thank you for leaving a review of your time working with us, I am very sorry to hear it was not a positive experience for you personally. It is however good to see that your relationship with your team leader was something you valued. With regards to the things you've mentioned about your colleagues and their treatment of you, it is extremely important for me to learn more about these claims. I'm not personally aware of bullying or assault claims being reported in your time with us so would like to know if these are things you did raise with anyone at any stage? Be in no doubt we would immediately investigate and appropriately respond to any reports of bullying or assault against any individual or groups. Please reach out in confidence, if you'd be happy to do so, to me directly on email at ben.palmer@octopusenergy.services so I can learn more about this and support where possible. You have mentioned that your views not aligning with those of your colleagues were an issue that appears to have caused some relationship challenges. You'll appreciate I hope that referring to others views as woke is very subjective. What I can say is we have a very diverse workforce and our team members have a wide variety of backgrounds and experiences. We know from our very open feedback mechanisms where we allow anonymity, that by majority our teams have great relationships with each other and value that diversity. I'm sorry to see that you appear to have had an experience that is so far removed from what others experience with us. Please do reach out to the email detailed above so I can find out if there are things we should apply some specific focus to based on your feedback. Many thanks again for taking the time to leave a review. Ben Palmer Operations Director

Hi there, Thank you for taking the time to share your concerns. We value the contributions of all our team members, past and present, and we take feedback very seriously. If you’re open to it, I’d like to invite you to share more about your experience and the challenges you encountered to help us improve. If you're happy to share more, you can email me neil.woolley@octoenergy.com Until then, we wish you all the best in your future endeavours. All the best, Neil Woolley, Sales Director