Octopus Energy reviews

4.8

95% would recommend to a friend

(1,585 total reviews)

Roberto Giner

100% approve of CEO

94% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,585 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 32% above average for employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Sep 26, 2023
Recommend
CEO approval
Business Outlook

Pros

- Attracts a buzz of young/neurodiverse employees. - Pay isn't minimum wage (but could be a lot better) - Large company so plenty of places to laterally change role internally.

Cons

- Terrible communication from higher management - Would always be late to pay overtime - No concrete HR department in company that despretely needs it - You get company shares but you can very rarely sell them on

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Octopus Energy Response
2y
Hi there, Thank you for taking the time to leave us a review about your experience when working at Octopus. We appreciate your feedback. We try to ensure our Energy Specialists are paid fairly through benchmarking salaries frequently. For those who want to take on more responsibility, we have the skills academy and managers are able to reward fantastic performers too. Octopus has grown a lot in the last year and sometimes it can be challenging to connect and communicate with everyone in the team. We’ve now got a big open space in the Brighton office so everyone can attend the weekly company meeting together, and we’re running drop-ins for the team to meet and ask questions to senior leaders. You’re right that we don’t have a HR department in the traditional sense, but all leaders are trained on how to best support their teams. Team members should feel empowered to reach out to any leader in the business and have the avenues to do so if they’re not happy with anything they see or hear happening. Thanks again for your feedback. Erin Bullions Head of Operations Octopus Energy
2.0
Aug 14, 2023
Recommend
CEO approval
Business Outlook

Pros

People are generally nice and friendly. Company culture and mission is good

Cons

Tech stack is outdated and accumulates a lot of tech debt. Spend most of my time in meetings, which isn't very productive. Pay is lower compared to other companies including startups. Also strange that most senior and lead engineers don't know much about architecture...

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Octopus Energy Response
2y
Hi there, Thank you very much for your feedback and we are so pleased you enjoyed working with the people here and towards the mission! Your point around the stack and technical debt is interesting. We do assign time monthly to cleaning up tech debt and introduce new technology. We're always focused on improving our ways of working as we continue to scale. Thanks again for the feedback, it is extremely useful!
1.0
Feb 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Hybrid, some good events, free food

Cons

Salary not inline with the amount of work and stress. Cultural bias against Tories, the monarchy, even though the ethos is supposed to be diverse and inclusive. Passive aggressive managers. Asking for feedback but not taking any of what is said onboard.

Viewing 85 - 87 of 1,585 Reviews

Glassdoor has 2,576 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.