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      Octopus Energy

      Engaged Employer

      Octopus Energy reviews

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      4.9

      99% would recommend to a friend

      (1,574 total reviews)

      Roberto Giner

      100% approve of CEO

      99% positive business outlook

      Ratings by category

      4.9

      Culture & values

      4.9

      Diversity & inclusion

      4.8

      Senior management

      4.7

      Work/Life balance

      4.7

      Career opportunities

      4.6

      Compensation and benefits

      Octopus Energy has an employee rating of 4.9 out of 5 stars, based on 1,574 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 34% above average for employers within the Energía, minería e infraestructura pública industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Mar 7, 2025

      Overview

      Metering engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cant think of a single reason as to why octopus is a good company to work for.

      Cons

      - Terrible pay - The demands from higher management constantly increases. - Increased workload but still the same pay - Covering other departments losses by increasing our workload. (Ridiculous way to make up for the losses.) - They make it seem like they care about the engineer but in actual fact they really dont. - They took on people from outside of the company that couldnt progress in their former role to octopus which made things much worse. - People without the knowledge of metering is making decisions on how we should be installing meters. - Been in the company for 6 months and already looking for a way out. - Serious ego problems with most people who think theyre managers but theyre actually team leaders who sleep all day and answer calls like they just woke up. - Havent taken a lunch break since joining the company as im expected to have my lunch when charging my van when theres not always a place to eat. - being told when to take lunch. - refuse to take work off when its getting later in the day. - engineers are not being heard and are being overworked causing mass resignitions. - on the right track to becoming another ovo.. Congrats guys carry on the way you are... see how long it lasts.

      avatar
      Octopus Energy Response
      1y
      We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We always aim to create a supportive and fair working environment, and it’s concerning to hear that you feel that we may have fallen short. We take your concerns seriously, especially regarding workload, leadership, and decision-making processes. We know we are not perfect, but we’re constantly looking to improve and would welcome the opportunity to discuss this further. If you’re open to it, please get in touch with me directly at Jason.smith@octopusenergy.services so we can better understand your experience and work towards meaningful changes. Thank you for your hard work, and we truly value the contributions of our engineers. Jason Smith, Head of Installations
      1.0
      Jun 16, 2024

      Used me then let me go

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      Users of gold working knowledgable people

      Cons

      Used my knowledge then let me go. They didn’t have a clue about renewables and then fired me once they’d got the knowledge they needed.

      avatar
      Octopus Energy Response
      1y
      Hey there, Thanks for taking the time to leave this review. It is really useful in helping us understand when people don't have a good time at Octopus and how we can improve as a result. I'm sorry to hear about your experience, it clearly doesn’t sound great. Although not reflective of how the majority of people feel here, it is true of your time with us which is a huge shame. Letting people go is a last resort and normally when it just isn’t a right match, for the both of us. If you haven’t already spoken to someone about this in an exit interview, where you'd have a platform to bring this to light, please do feel free to reach out to me personally. My inbox is open. Wishing you all the best in your next endeavours. Lauren Palombo Talent Operations Lead lauren.palombo@octoenergy.com
      1.0
      Mar 5, 2024

      AVOID

      Call centre agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pro free bagels and coffee was good

      Cons

      Bullies were promoted to higher positions NO HR Had an internal interview where they offered me a promotion then forgot about it

      avatar
      Octopus Energy Response
      2y
      Hello, Thank you for your feedback, I'm very sorry that you feel like that and would really like to discuss it further with you. If you're comfortable to, please could you reach out to me on slack or by email emily.renwick@octoenergy.com with more details on your experience and the team that you're in. I can keep it anonymous but would really like to see if we can address the issues you've had, that's definitely not the environment that we aim to create. If you're not comfortable coming to me, then please do reach out to a manager that you do feel comfortable talking to or you can leave feedback anonymously on officevibe. All the best, Emily Renwick Head of Operations
      Viewing 43 - 45 of 1,574 Reviews
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      ReviewsOctopus Energy reviews

      Glassdoor has 2,562 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.