AVOID - Call Centre Agent Octopus Energy Employee Review

1.0
Mar 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Pro free bagels and coffee was good

Cons

Bullies were promoted to higher positions NO HR Had an internal interview where they offered me a promotion then forgot about it

avatar
Octopus Energy Response
2y
Hello, Thank you for your feedback, I'm very sorry that you feel like that and would really like to discuss it further with you. If you're comfortable to, please could you reach out to me on slack or by email emily.renwick@octoenergy.com with more details on your experience and the team that you're in. I can keep it anonymous but would really like to see if we can address the issues you've had, that's definitely not the environment that we aim to create. If you're not comfortable coming to me, then please do reach out to a manager that you do feel comfortable talking to or you can leave feedback anonymously on officevibe. All the best, Emily Renwick Head of Operations

Explore other reviews about Octopus Energy

5.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
See reviews by: Helpful|Rating|Date|All