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      Octopus Electric Vehicles

      Engaged Employer

      Octopus Electric Vehicles reviews

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      4.0

      79% would recommend to a friend

      (84 total reviews)

      Gurjeet Grewal

      100% approve of CEO

      57% positive business outlook

      Ratings by category

      4.4

      Culture & values

      4.4

      Diversity & inclusion

      4.4

      Compensation and benefits

      4.2

      Work/Life balance

      3.9

      Senior management

      3.9

      Career opportunities

      Octopus Electric Vehicles has an employee rating of 4.0 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have a good working experience there.

      Ratings by demographic groups

      Reviews by job title

      84 reviews
      5.0
      Sep 17, 2025

      Great company to work for

      Customer operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing culture Benefits - Electric vehicle allowance, unlimited holiday, £100 wellbeing budget, up to £1000 on development and much more Supportive managers who vouch for your development Progression into other roles is encouraged

      Cons

      Work can often feel monotonous Often times where workload can feel unfair Can feel that progression directly in the customer operations role is limited

      1.0
      Nov 28, 2024

      You can get very unlucky here

      Customer operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The team is young and most people are friendly and supportive - Spacious office, cool events - If you withstand competition with ~100 other prople and work long and hard enough, you might be able to break out of customer support

      Cons

      - Poorly optimised workload, high expectations and KPIs - Low pay for the amount of responsibility and extra work. No medical, no dental, no bonuses (at the time when I left) - I worked under a manager who wasn't trained for the job and couldn't help with most work-related or personal issues (or sometimes refused to), which combined with massive workload led me to complete burnout. OEV didn't have an problem with this which is why I'm giving such a low rating - The "unlimited" PTO and other leave is given or refused with no explanation - Overall I'd recommend this job if you want to work among young friendly people. I wouldn't recommend this job if you're looking for anything else, like work-life balance and career opportunities

      avatar
      Octopus Electric Vehicles Response
      1y
      Thank you for your feedback on your time with us. I'm sorry to hear that we haven't lived up to your hopes and understand that you have been able to provide detail within your exit interview. We absolutely take the care of our Customer Operations team seriously and value all our members as being the voice of Octopus to our customers. As a fast growing business it's sometimes hard to keep pace as we develop and promote our talent, but you may know we have invested recently in the L&D Team, bringing in an expert to help us train all our leads and managers to ensure they can deliver the right levels of support for the teams. We have also separated Operational and People management to ensure we understand both individual needs as well as being able to set appropriate KPIs and workloads. Wishing you well with your next role, Fern Interim COO
      5.0
      Nov 25, 2024

      Amazing place to work

      Customer operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Super relaxed work culture with 0 blame culture and super supportive, self-lead progression structure, and opportunity to develop

      Cons

      Large team, which I like but some may not

      avatar
      Octopus Electric Vehicles Response
      1y
      Thank you for your feedback and great to hear you're settling in well! Fern Interim COO
      Viewing 22 - 24 of 84 Reviews
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      ReviewsOctopus Electric Vehicles reviews

      Glassdoor has 90 Octopus Electric Vehicles reviews submitted anonymously by Octopus Electric Vehicles employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Electric Vehicles is right for you.