MetLife Sr. Customer Service Representative reviews

4.6

26% would recommend to a friend

(26 total reviews)
avatar

Michel Khalaf

100% approve of CEO

34% positive business outlook

Sr. Customer Service Representative employees have rated MetLife with 4.6 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Sr. Customer Service Representative professionals have an excellent working experience there. MetLife is rated 27% above average by Sr. Customer Service Representative professionals compared to other employers within the Seguros industry (3.6 stars).

Reviews by job title

26 reviews
3.0
Aug 2, 2021

Good benefits

Recommend
CEO approval
Business Outlook

Pros

I had great coworkers, good pay and benefits started pretty quick.

Cons

Not enough resources available when needed. There were many times when the resources were just chatting instead of helping CSR.

Viewing 4 - 6 of 26 Reviews

Glassdoor has 8,285 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.