Good benefits - Senior Customer Service Representative MetLife Employee Review

3.0
Aug 2, 2021
Recommend
CEO approval
Business Outlook

Pros

I had great coworkers, good pay and benefits started pretty quick.

Cons

Not enough resources available when needed. There were many times when the resources were just chatting instead of helping CSR.

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and growth opportunities

Cons

poor work life balance common

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