Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Macy's

      Engaged Employer

      Macy's reviews

      3.4

      52% would recommend to a friend

      (31,093 total reviews)
      avatar

      Tony Spring

      62% approve of CEO

      41% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      Macy's has an employee rating of 3.4 out of 5 stars, based on 31,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      31K reviews
      3.0
      Aug 22, 2011

      Working in retail is not for me

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get an employee discount on merchandise. If you like dealing with people, it may be a good situation for you.

      Cons

      Dealing with the public can be frustrating, and being on your feet for hours at a time is not pleasant.

      3.0
      May 11, 2011

      Was Great, Now Micromanage

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Name Recognition! Great Discount

      Cons

      Corporate dictates work schedules and management of team. No thought is needed as it is all planned out for you.

      5.0
      Apr 29, 2011

      Positive retail company with opportunities to move up

      Cosmetics counter manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Promotions from within are common if you strive for them. Company has positive attitude in my experience, unlike some retail chains. Each store has it's own personnel therefore its own personality, but as a company, they train well, are upbeat, well-run and try to help customers, but the stores can be insanely busy because of the amazing sales opportunities/ It's a difficult balance and corporate is trying hard to address the challenge of good customer service, crazy good sales and treating employees fairly.

      Cons

      Hours in retail are always difficult, but during holidays, Macy's is brutal with store hours ranging variously from 4 a.m. until 1 a.m. at Christmas. Since Macy's runs such huge discounts, it is a VERY busy store, unlike, for example, a Dillard's, which has somewhat similar merchandise. Therefore, there is just no way to give the level of service on sale days that an somewhat more exclusive (read "less busy") retail store can.

      Viewing 31057 - 31059 of 31,093 Reviews
      Related searches: Macy's jobs | Macy's salaries | Macy's benefits | Macy's interviews | Macy's conversations
      ReviewsMacy's reviews

      Glassdoor has 32,708 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.