Does MAPFRE Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, MAPFRE Insurance employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at MAPFRE Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at MAPFRE Insurance?

39% of MAPFRE Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MAPFRE Insurance 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at MAPFRE Insurance?

Claims Adjuster (21) , Customer Service Representative (15) , Claims Representative (13) , Customer Service Representative (CSR) (9) , Manager (9) , Casualty Claims Adjuster (4) , Customer Service Representative II (4) , Administrative Assistant (3) , Analyst (3) , Business Development Manager (3) , Claim Adjuster (3) , Claims (3) , Insurance Agent (3) , Accountant (2) , Actuary (2)

What are the pros of working at MAPFRE Insurance according to real employee reviews?

"Great benefits and promotes from within" ((in 36 reviews)); "Great people: non" ((in 24 reviews)); "Good work life balance and you learn your area in depth" ((in 10 reviews)); "Curently have the option to work from home" ((in 10 reviews)); "Great culture and support from management" ((in 9 reviews))

What are the cons of working at MAPFRE Insurance according to real employee reviews?

"Very low pay compared to industry" ((in 15 reviews)); "low salary and distance asd" ((in 12 reviews)); "I finally had to quit a few months ago due to the supervisor and all the sh" ((in 11 reviews)); "Some teams have zero training and the organization as a whole is very resistant to change." ((in 10 reviews)); "The managers talk a lot of talk but won’t come out of their office to help or actually see what’s going on in the office." ((in 10 reviews))

What are employees saying about MAPFRE Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MAPFRE Insurance layoffs and their outlook for job security at MAPFRE Insurance in 2026.

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MAPFRE Insurance

MAPFRE Insurance reviews

3.0

39% would recommend to a friend

(350 total reviews)

Jaime Tamayo

44% approve of CEO

41% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

3.0

Compensation and benefits

2.9

Work/Life balance

2.8

Career opportunities

2.7

Senior management

MAPFRE Insurance has an employee rating of 3.0 out of 5 stars, based on 350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MAPFRE Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

350 reviews

2.0

Mar 14, 2017

Higher pay for true grind/no advancement company

Cl; aims representative ii

Recommend

CEO approval

Business Outlook

Pros

The pay is well above most competitors in this industry for a basic property damages adjuster w/ any experience.

Cons

The management is terrible on both PD and BI portions for auto. The CEO structure runs things from Spain and therefore is completely clueless/detached as to what is going on. They do a yearly employee survey, just unveiled the 2016 "satisfaction".. Batting about a 53% satisfied, this went down from a 2015 survey where it was ranked at 55%... Still haven't seen anything implemented from the 2015's results review let alone them doing anything for the 2016 review. Truly outdated systemS used. Company likes to buy other organizations and shoe horn their computer systems into those organizations. There is promises that GuideWire will be used come 2018 and/or beyond but there is no idea how it will function w/ the multitude of systems already being ran.

MAPFRE Insurance Response

Thank you for your review. If you haven't done so already, please consider scheduling time with your manager or Human Resources to discuss your concerns and/or any solutions you might be willing to share.

1.0

Mar 4, 2017

Has Been

Customer claims representative

Recommend

CEO approval

Business Outlook

Pros

Small town, ample parking. Co-workers were decent. Good size cafeterias

Cons

Worked here for over 15 years. Went downhill after buy out. No more ESOP. Too many systems, no training, but then written up for not knowing the system. Management were all back stabbers. Supervisors could not do work if they needed to. No work from home options. Employees are treated and spoken to as if we were children. Questioned why so long in the restrooms and such. Always needed to watch you back and watch out for yourself. Pay is way below due to "small town". Horrible place to work now. Used to be great!

4.0

Feb 4, 2017

Compensation

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Great PTO benefits, and people to work with

Cons

Pay grade is somewhat of a joke compared to what I've seen elsewhere

MAPFRE Insurance Response

Thank you for your comments. We routinely compare ourselves to the market to understand our competitive position. Our yearly merit budget takes into account what other similar companies are forecasting. We strive to pay for performance and recognize those that make the largest impact. If you feel this isn’t happening in your case, please discuss your concerns with your manager, who ultimately decides how the merit budget is allocated.

Viewing 235 - 237 of 350 Reviews

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