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MAPFRE Insurance

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MAPFRE Insurance reviews

3.0

39% would recommend to a friend

(350 total reviews)
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Jaime Tamayo

44% approve of CEO

41% positive business outlook

MAPFRE Insurance has an employee rating of 3.0 out of 5 stars, based on 350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MAPFRE Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

350 reviews
5.0
Apr 20, 2017

Good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good coworkers and supervisors and managers are generally helpful. It is busy so you won't be bored. Always something to do.

Cons

Workflows could be updated. Better processes could help to increase efficiencies and benefit customers by faster processing times. Other than that, no real cons.

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MAPFRE Insurance Response
9y
Thank you for your time at MAPFRE Insurance and for your review. We do have wonderful team members who are always willing to help out!
2.0
Apr 18, 2017

Claims

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and amount of time off.

Cons

It is said everything (decisions, salary approval, etc) goes through Spain. It must be true. Salary is not competitive, departments are understaffed and overwhelmed while decisions are made slowly if at all.

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MAPFRE Insurance Response
9y
Thank you for your feedback. At MAPFRE Insurance, benefits and compensation packages are based on local market data; however, if you would like to better understand your benefits, please schedule time with the Benefits Coordinator in Human Resources! As for other insights you might have on how to improve your department, don't hesitate to talk with your manager and share your ideas.
2.0
Mar 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Location is good / Rapport with Coworkers is good / Laid back atmosphere / Casual dress

Cons

Workload is ridiculous - WAY too much work to manage and then people call screaming for money because your so behind you cant pay them timely - as a result, customer service suffers / WAY WAY too many computer programs to use on a daily basis - I used 11!!!! 11 systems to get work, process work and manage timely diaries - just impossible and ridiculous.

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MAPFRE Insurance Response
9y
Thank you for your review. Please contact your supervisor or your HR manager to express your concerns. A conversation with either or both might help clear up some of the concerns you have about workload and also provide insight into upcoming system changes.
Viewing 232 - 234 of 350 Reviews

Glassdoor has 414 MAPFRE Insurance reviews submitted anonymously by MAPFRE Insurance employees. Read employee reviews and ratings on Glassdoor to decide if MAPFRE Insurance is right for you.